WE ARE LIVE – ADOBE'S NEW CUSTOMER SUPPORT EXPERIENCE!

 

Adobe Campaign’s enhanced customer case management system via the Adobe Admin Console Support Portal is now live! Review the Admin Console Support Portal enablement content  Get Started and  User Guide and sign in to the  Admin Console to prepare. Check out this page for more details.

The Extranet system will remain available to work in-progress tickets through May 22nd, but will not accept new tickets after May 10th.

 

NOUS SOMMES EN DIRECT - LA NOUVELLE EXPÉRIENCE DE SUPPORT CLIENT D'ADOBE!

 

Le système amélioré de gestion des cas clients d'Adobe Campaign via le portail de support d'Admin Admin Console est désormais en ligne! Consultez le contenu d'activation du portail de support de la console d'administration  pour démarrer et  le guide de l'utilisateur et connectez-vous à  la console d'administration pour consigner les nouveaux cas. Consultez cette page pour plus de détails.

Le système Extranet restera disponible pour travailler sur les tickets en cours jusqu'au 22 mai, mais n'acceptera pas de nouveaux tickets après le 10 mai.

Have you upgraded your Adobe Campaign Classic Build? It’s Time to upgrade to Adobe Campaign Classic Gold Standard Build. To know more please click  here

Welcome to the Adobe Campaign Extranet

This portal lets you create a support ticket, view ticket statuses, download the latest Adobe Campaign software and documentation, etc.

Please log in to access the Adobe Campaign Extranet

Login failed. Either the user name or the login you provided is incorrect.

If you forgot your password, you can reset it.

If you have not been declared in the system, please contact an existing user in your organization to help create your account using the "Create a New Operator" link on the support home page https://support.neolane.net

Refer to https://helpx.adobe.com/campaign/kb/add-supported-users-campaign.html for more details. In case of any issues please contact the Adobe Campaign Support.